Legal notice

Seller
MAGMANIA

Representative
Shuichi Yokoyama

Address
Diamond Heads Inc.
Kemy Court 302
6-15-6 Minami-Aoyama, Minato-ku
Tokyo 107-0062, Japan

Phone Number
+81-3-5774-1500
(Please contact us by email whenever possible.)

Email Address
info@magmania.jp

Sales Price

All prices are shown on each product page and include tax.

Additional Fees

  • Consumption tax (included in the displayed price)

  • Shipping fee: ¥1,000 nationwide

  • Bank transfer: Transfer fees are the customer’s responsibility

Payment Methods and Timing

  • Credit Card: Payment is confirmed at the time of order.

  • Bank Transfer: Please make the payment within ○ days after placing your order. Shipment will proceed after payment is confirmed.

  • Cash on Delivery (if available): Pay upon receipt of the package.

Delivery Time

Orders are usually shipped within 3 business days after payment is confirmed.
Delivery time may vary depending on stock availability and destination.

Delivery Method

Orders are shipped via Yamato Transport or Sagawa Express.

Returns, Defective Items, and Cancellations

Due to the nature of fragrance products, we cannot accept returns, exchanges, or cancellations due to customer preferences.
However, if the product is damaged during shipping or incorrect items are delivered, please contact us within 7 days of arrival. We will arrange a replacement or refund after confirming the issue.

Return Period

Please notify us by email within 7 days of receiving the product.

Refund Policy

If a return or exchange is approved, we will issue a refund to your designated bank account within 7 business days after receiving the returned item.
For credit card payments, refunds will be processed through the card issuer.